RETURN POLICY

All sales are final

We do not offer refunds, returns, or exchanges. What we build is made to order for one client, using that client's own information and requirements, and the work starts as soon as an engagement is paid for. There is no stock item to send back.

What you agree to before you pay

Nothing gets built from a shopping cart. Every engagement begins with a written scope and a signed agreement that spells out what we are delivering, when, and for how much. You approve that scope before any money changes hands, and you are welcome to ask us anything, at any length, before you sign.

If you have a signed agreement with us

Your agreement controls. If it sets out milestones, acceptance steps, cancellation terms, or a wind-down process, those terms govern and they override this page wherever the two differ.

If something is wrong with what we delivered

Tell us. A refund is not the remedy, but fixing the work is. If a deliverable does not match the scope you signed, we correct it. Reach out before you conclude anything is final.

Questions

Ask us before you order, not after. All work is done as the work is ordered, so there are no refunds or exchanges.

HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, use the contact page.